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1. Private internet access not starting on startup install#
2. Private internet access not starting on startup windows 10#

Select Turn Off Windows SmartScreen and click OK.Ĭlick/tap on the More actions button at the top right corner, and click/tap on Settings.Ĭlick/tap on View advanced settings towards the bottom. Search for and click on Control Panel in the Metro App list.Įxpand the security list, scroll down and select Change Settings under SmartScreen Options.Įnter your computer password (if prompted for it). Once this is done, try downloading our client again. In the Microsoft‌ SmartScreen Filter dialog box, click OK. Use the following instructions to disable the SmartScreen Filter:Ĭlick the Safety button, point to SmartScreen Filter, and then click either Turn Off SmartScreen Filter or Turn On SmartScreen Filter.

Private internet access not starting on startup install#

Once the download and install of the VPN are complete, you can then re-enable the Smart Screen filter. If you continue to have issues with installing our application it is then recommended that you disable the Smartscreen filter for the download and install of the VPN. It is recommended that within the popup warning message that you should select the More Info hyperlink and then select Run anyway.

Private internet access not starting on startup windows 10#

In order to have Windows 10 report this block you need to force the software to run the installer. This block is based on the “reputation” of the code signing certificate, and the only way to gain “reputation” is to have our users install our application and let Windows 10 telemetry report this block to Microsoft. This issue should only affect installs that were accessed from our website and not from our in-app updater. This can be caused by the installer's reissued code-signing certificate. If it is being blocked by this filter, it is likely because the filter does not recognize the client as either safe or unsafe at this time. Rest assured our program is not unsafe, and should not cause problems with your computer. Smartscreen Filter can block access to programs that are downloading that are otherwise perfectly safe and secure.

This issue can sometimes be caused by a feature of Windows called the Smartscreen Filter. If you are experiencing issues with installing our application on a Windows OS using Internet Explorer or Edge.